eStatement Registration

In our ongoing commitment to reducing our carbon footprint, we are pleased to advise that starting July 1, 2024, Freisenbruch will transition to providing you with access to your account through our Pensions Web Portal.

Consequently, paper statements will no longer be mailed out after this date.

In July, you will be notified via email that your statement is available online. You will be required to login to the online portal to access your personal account. Download flyer here.

We would greatly appreciate it if you could please update your account information below:

Name(Required)

First Last

Social Insurance Number(Required)

Company Name of Pension Plan(Required)

Personal Email Address(Required)

Daytime Contact Phone Number(Required)

Home Address(Required)

Street Address Address Line 2 Parish Postal Code Country

At Freisenbruch, we value your feedback. That’s why we would like to invite you to participate in a short survey about your overall experience with our Pension Department. It will only take a few minutes to complete.

Have you previously contacted your Pension Administrator with a query regarding your Pension Plan?

Yes

Please provide further detail regarding any challenges you encountered.

Did you receive a response to your query within 24 hours?

Yes

Did the Pension Administrator demonstrate the level of expertise and/or adequate knowledge required to answer your query?

Yes

Did any team member go above and beyond to ensure that your client experience was pleasant and productive? If so, please provide the name of our staff member that assisted you.

Are there any additional services or online features regarding your Pensions Plan that you would like us to incorporate that could better assist your needs?

Please rate your overall client experience with us:

We appreciate your time and effort in providing us with this valuable feedback. Thank you for helping us serve you better.